Frequently Asked Questions

Everything you need to know about shopping with Blue Inc.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Blue Inc accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner only with Fair Trade certified factories.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your package's journey.